Q. How much is shipping?
A. Shipping to the US is $4.50 for the first book and a $1 for each thereafter. Shipping is free on quantities of 20 or more books purchased through this website to the US. You pay only the handling fee of $4.50.
Shipping to Canada: the shipping is $10.00
for the first book and $2.00 for each book thereafter. Sorry, we do not ship free to Canada.
Q. Do you ship
outside of the US and Canada?
A. No, we do not. We only ship to the US and Canada. If you are looking for a book
that we sell and you are from a different part of the world, try amazon.com.
Q. How do I find
a book?
A. It’s simple. Buy Books on the web.com has made it easy for you to find a book
on our site. You can quickly search by keyword or search by any of the following
criteria:
- Category
- Subject
- Title
- Author
- ISBN
Q. What type of payments
do you accept?
A. This website accepts only Visa, Master
Card. However, if you call us (toll free; 877-289-2665) or fax your order (fax:
610-941-9959), you can use all of these forms of payment: Visa, Mastercard, American
Express, or Discover. If paying by postal mail, you may used any of the above credit
cards, as well as personal checks and money orders.
Q. What types of online-ordering
security do you offer?
A. Buy Books on the web.com uses the latest
in online credit card technology. Your order is processed using the Secure
Socket Layer (SSL) technology. What this means is that any information that is transmitted
during the order process is encrypted for privacy and is completely secure.
Q. How soon can I get
my book?
Your order should ship in approximately 10-15 business days of the ordering date, depending on your location, type of book and in some cases size of order. All purchased books ship directly from our
printer locations.
Q. Do you accept returns?
A. Buy Books on the web.com will
refund the purchase price of your book as along as:
A) It is returned to us within 21 days of the order receipt date.
B) It is in saleable condition. This means that the spine of the book is
not broken, pages are not bent and the book is not dirty etc.
C) Buy Books on the web.com will charge a 30% restocking fee for any returns
that we accept.
D) Your returned book must be accompanied by a copy of your invoice. We can
not accept a return without an invoice.
E) Please be sure to include your credit card information. For your protection
we do not store any of your credit card information.
F) Buy Books on the web.com is not responsible for shipping cost on returned
books.
Q. How does the shopping
cart work?
A. Our shopping cart uses "Cookies" to
track your book order. These " Cookies" are not harmful and will vanish when you
click the clear button or leave the web site.
Q. How do I add Books
to the Shopping Cart?
A. If you want to add books to your shopping
cart, simply locate those books on our site and click the "Buy Now" or "Buy This
Book" (put a small version of the buttons to show them what they look like) button.
The book will then be added to your shopping cart.
Q. How do I make changes
to my shopping Cart.
A. You can add or remove books from you
shopping cart very easily.
-To add items to your cart, simply click
the order more button and you will then be able to continue shopping.
-To remove items from your cart, simply click the clear button. This will remove
all items for your cart.
Completing your order
1. When you have all of the books in your
shopping cart and are ready to check out, click the "Order Now" button. You will
them be prompted to supply us with the appropriate information. Please be sure to
add a VALID telephone number and a VALID e-mail address so that we may contact
you in case there are any problems with your order.
2. When you click the "Submit" button
your information will be encrypted for privacy and then securely transmitted and
processed. Please be patient! DO NOT click the "Submit" button multiple times!
This can result is your credit card being billed multiple times.
3. Once your information is processed, you will
receive an e-mail message confirming your order. Your books will then be printed, bound, and
should ship in approximately 10-15 business days, depending on your location, type of book and in some cases size of order.
If you have any problems when ordering,
do not hesitate to call us Toll Free at 877-BUY BOOK or e-mail our ordering department
at orders@buybooksontheweb.com
Thanks for shopping at Buy
Books on the web.com and enjoy your books.
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